CURRENT OPENING

Job Code : ART/DEV/101 Experience : 3 - 7 Years

Please mention the "Job code" as the Email "Subject Line"

Requirements

• .net Core
• Web API
• SQL
• Visual studio 2015+, MVC, C# knowledge, .NET Core
• Proficient in developing scalable server-based solutions using C#, REST API
• Provide support / guidance to the development teams during the analysis, development, and testing phases.
• Proficient in SQL and stored procedures using Oracle
• Expertise in Object Oriented Analysis & Design. Knowledge and usage experience of design pattern.
• Working experience using Agile methodologies
• Good Communication, analytical and problem-solving skills.

Please do share your Total experience, Current CTC, Expected CTC, Notice period & current Location while sending your resumes.

Job Code : ART/DEV/102 Experience : 1.5 - 3 Years

Please mention the "Job code" as the Email "Subject Line"

Requirements

• C# . Net
• SQL

Please do share your Total experience, Current CTC, Expected CTC, Notice period & current Location while sending your resumes.

Job Code : ART/DEV/103 Experience : 1.5 - 3 Years

Please mention the "Job code" as the Email "Subject Line"

Responsibilities

• In-depth knowledge of Python and Django framework 2+ yr experience - Must Have
• API design based on REST
• Build scalable and performance application with large dataset
• Experienced at Database design/model - Must Have
• Develop back-end core architecture concepts.
• Test-driven development (TDD): Unit, behavioral, and functional testing / Agile Development - sprints
• Worked seamlessly with development team in US
• Understanding of AWS services.
• Quick learner to work on new projects / technology

Skill Set

• Back-end: Python with Django framework (REST or GraphQL)
• Database: Postgres.

Please do share your Total experience, Current CTC, Expected CTC, Notice period & current Location while sending your resumes.

Job Code : ART/QA/104 Experience : 3 - 6 Years

Please mention the "Job code" as the Email "Subject Line"

Required Skills

• Experience in a Windows based application development environment.
• Strong C# coding skill is Mandatory
• Experience in developing custom tools in .NET
• Experience in writing and using transact-SQL queries
• Must have experience in developing or modifying automation framework
• Understanding of object-oriented programming
• Experience in Jenkins for Continues Integration & Deployment
• Experience in any of the version control system like Bitbucket, TFS etc..
• Experience in using JMeter solution for performance testing added advantage
• Experience in an low latency, high volume application test, with hands on experience in any UI automation tools like Ranorex , Coded UI or Selenium with C#
• If the candidate has worked on the Nunit framework is an added advantage

Roles & Responsibility

• A logical approach and ability to think outside the box when problem solving and the flexibility to work in a fast changing 24/7 operational support environment.
• Bachelor’s degree in Information Systems, Computer Science or equivalent technical discipline.
• Ability to deal with both technical and non-technical staff and all levels of management.
• Excellent organizational, interpersonal skills.
• A great communicator

We operate in a secure environment. All candidates will be Credit and Background checked to the extent permitted by law

Please do share your Total experience, Current CTC, Expected CTC, Notice period & current Location while sending your resumes.

Job Code : ART/QA/105 Experience : 3+ Years

Please mention the "Job code" as the Email "Subject Line"

Position Overview

The QA Engineer is responsible for executing different testing activities from preparation of test cases using user stories, use cases or requirement to testing execution until the completion of deliverables to customer as part of a scrum or development team. The QA Engineer 2 should be able to work independently for small to mid-size projects and with moderate complexity.

Duties and Responsibilities

• Analyze and review user stories, use cases or requirement for testing to provide timely and meaningful feedback as applicable
• Develop and maintain comprehensive and concise test cases (e.g. functional, integration, end-to-end) based on user stories, use cases or requirements
• Update of test cases for any review feedback from QA peer-review, senior or lead
• Perform testing based on test cases and update test results
• Perform regression testing when defects are resolved
• Report/Log defects found with accuracy and supported information (steps, condition, screenshots, etc)
• Track testing progress for status updates/reporting to lead or team
• Installation of testing environment
• Apply established quality assurance process, procedures, and best practices
• Troubleshoot and reproduce support cases with ability to provide emphasis on critical defects that required to fix or immediate attention
• Reporting to QA lead with regular updates on status, challenges, and concerns in testing
• Work independently for small or mid-size projects and moderate complexity
• Work with scrum team
• Perform other ad-hoc duties as and when necessary

Qualifications

• 3+ years of experience as a Software QA or tester
• Degree in Computer Science, Engineering, or a related subject
• Knowledge of Agile testing methodologies and best practices
• Experience in testing large scale enterprise products and platforms
• Solid experience in analyzing and reviewing user stories, use cases or requirements
• Solid experience in preparing testing scenarios and test cases
• Solid experience on executing different types of testing and methodologies (functional, integration, end-to-end, white-box and black-box, etc)
• Knowledge on financial and basic accounting principles
• Ability to work independently for small or mid-size projects with moderate complexity
• Experience in POS and peripheral integrations testing is a plus
• Experience in testing automation is a plus
• Must be able to quickly understand any internal products, applications, and technologies
• Easily to adapt on changing requirements or assignments

Personal Skills

• Team player
• Good attention to details
• Good in analytical, troubleshooting, problem-solving skills
• Good in written and verbal communication skills
• Quick to learn and understand internal products, applications, and technologies
• Self-thought and driven to learn and acquire new skills
• Proactive to seek quality improvements in any testing practices and procedures

Technical Skills

• Familiar in different Windows operating system platform (Windows 10, Windows Servers 2016, etc) including windows commands, tools, etc
• Familiar on using Microsoft Word and Excel
• Device literacy across apple and android technologies
• Experience on some of the development and testing tools/applications:
  • Virtual Environments (e.g. VMWare)
  • Project Management and Tracking Tools (e.g. JIRA)
  • Test Management Tools (e.g. Xray, ALM)
  • Source Control (e.g. BitBucket)
  • Build Integration (e.g. Bamboo)
• Webservice testing and related tools (e.g. SOAP UI) is a plus
• Experience in Testing automation and programming/scripting skills (Selenium, Winapp driver, Python, etc) is a plus

Please do share your Total experience, Current CTC, Expected CTC, Notice period & current Location while sending your resumes.

Job Code : ART/PS/109 Experience : 5+ Years

Please mention the "Job code" as the Email "Subject Line"

Job description

Production Support Analyst profile being recruited is making sure that the existing software architecture within the business is working well and being used efficiently. You will be involved with a blend of programming and administration tasks; working with various stakeholders to resolve technical problems through analysis, diagnosis and solution definition. The role will require a balance of technical skills, business knowledge, troubleshooting expertise, and excellent soft skills.

Responsibilities

include (but are not limited to):

• Provide technical and application support to the 24x7 operation (on a rota basis) of the production environment ensuring that Service Delivery meets the required standard.
• Deliver professional 2nd-3rd line application support for middleware and integration systems, performing in-depth root cause analysis or request fulfilment
• Drive excellence in application monitoring, log mining and performance tuning.
• Identify opportunities for more effective use of resource across the operations, 2nd Line and 3rd line support teams through co-operation, knowledge sharing, optimum allocation of tasks
• Produce high quality support documentation and diagrams on collaborative platforms e.g. Wiki
• Investigate and prioritise requests for support raised by business users.
• Investigate root cause and impact of incidents and escalate to 3rd line support and management where appropriate.
• Ensure all investigations and work undertaken is logged in a timely and comprehensive manner.
• Monitor progress of requests for support and ensure users and other interested parties are kept informed.
• Document and implement work rounds and revised procedures for both Application Support and Operations teams.
• Complete regular tasks to ensure system availability and follow up exceptions accordingly.
• Ensure correct procedures are followed and SLAs achieved when progressing tasks and that procedures and checklists are kept up to date.
• Focus on completing work within agreed timescales and reducing any downtime and operational impact
• Adhere to appropriate departmental and company procedures and policies: change control, security, auditing, release promotion, configuration management, incident management
• Change Implementation
• Participate in the planning and implementation of software and configuration changes to the live environment in accordance with release instructions, agreed service impacts and timescales.
• Work alongside project teams (analysts, developers, testers and implementation managers) during software release.
• Work with the operations team to ensure changes are implemented and handed over appropriately and ensure updates are made to operational procedures.

Qualifications and Experience

• 5+ years of experience as an Application/Production Support Analyst or similar role.
• Experience in a Windows based 24/7 environment including 1st/2nd line support
• Experience in writing and using transact-SQL queries
• Experience in an low latency, high volume application support role, administering, configuring & maintaining some of the following multi-tier environment:
• OpsView (Nagios)
• MS SQL/Windows
• XML
• Splunk
• Scripting/coding experience in Python or Powershell.XC
• A logical approach and ability to think outside the box when problem solving and the flexibility to work in a fast changing 24/7 operational support environment
• Bachelors degree in Information Systems, Computer Science or equivalent technical discipline.
• Ability to deal with both technical and non-technical staff and all levels of management
• Excellent organisational, interpersonal skills
• A great communicator

• Proven experience with several of the following
• Oracle
• .NET
• Firewalls
• Internet security
• SOAP
• HTML
• Java Frameworks
• IIS Server knowledge
• Experience in the financial sector, ideally involving payment processing
• Experience of working in a high pressure environment where system functionality has a direct effect on the bottom line.
• Understanding of transaction processing systems, preferably with some exposure to electronic point of sale and ATMs
• Knowledge of ITIL (the IT Infrastructure Library) for service management

Additional Information

• This role provides 24/7 out of hours support on a rota basis.
• Flexibility with working outside of core business hours at short notice
• Working in international business and support hours may incorporate extended business hours in order to accommodate local working times

We operate in a secure environment. All candidates will be Credit and Background checked to the extent permitted by law

Please do share your Total experience, Current CTC, Expected CTC, Notice period & current Location while sending your resumes.

Job Code : ART/IA/108 Experience : 2 - 4 Years

Job Overview

The Implementation Executive with participate in customer implementation initiatives, supporting the Implementation Manager taking responsible for aspects of the project delivery including responsibility for client configuration on the APEX platform. As an Implementation Executive you will learn (over time) all functional aspects of an implementation initiative. As part of this role, you will also help manage change requests own smaller non-technical projects across our existing client base. The Implementation Executive role will be liaising externally with partners and collaborate closely with internal teams.

Please mention the "Job code" as the Email "Subject Line"

Responsibilities

• Supporting implementation managers and customers in delivery of initiatives
• Learning on the job to build personal knowledge of an array of functional capabilities (moving from beginner to expert)
• Configuration on the Client Apex platform in both test and production
• Managing small, less technical projects
• Defining project requirements at a high level
• Following pre-defined processes to deliver change requests
• Manage client expectations and liaise with technical teams for technical support
• Performing pavement testing where necessary
• Providing regular updates to stakeholders
• Raising and manage tasks, issues or change requests as they arise using JIRA
• Ensuring all documentation is clear, concise and understood by Clients and Colleagues
• Peer reviewing documentation to provide support and quality assessment
• Regular progress calls scheduled with clients and partners
• Assisting with continuous process improvement internally and contributing to CLIENT internal Wiki (Confluence)

Requirements

We are looking for someone who:

• Is willing to learn and has a keen interest in building a career in payments
• Curious whilst also being detailed orientated and willing to build up knowledge of a wide variety of functional capabilities
• Has had exposure to financial services, some experience in Payments / Cards would be a bonus
• Has an interest in the current trends taking place withing the payments industry
• A technical background would be ideal
• Exposure to requirement documentation
• Ability to follow a defined process in a structured and methodical manner
• Is keen to develop further and increase knowledge
• Analytical approach to problem solving
• Has a proactive / can do approach
• Fosters collaboration and has a positive attitude
• Takes responsibility to further own learning and development
• Keen attention to detail
• Exposure to project management / project planning would be desirable

CLIENT operates in a secure environment. All candidates will be Credit and Background checked to the extent permitted by law.

Please do share your Total experience, Current CTC, Expected CTC, Notice period & current Location while sending your resumes.

Job Code : ART/SMA/106 Experience : 2 - 5 Years

Job Overview

Service Monitoring Analysts play a key role in ensuring organization continues to exceed industry leading availability across all services (e.g. Transaction Processing, webservices).

Key responsibilities include, but are not limited to:

• Continual monitoring of all key services (error rates, fluctuation in volumes and transaction accept/decline rates, client connectivity, timeliness of reporting to clients)

  » Eyes on glass
  » Dashboard monitoring
  » Investigation of alerts

• A combination of BAU monitoring processes and ad hoc e.g. change or client event specific monitoring and reporting actions
• Immediate escalation of potential issues as per defined processes
• Continually improving the effectiveness and targeting of monitoring
• Providing insights to clients and colleagues from monitoring

The role offers multiple exciting career progression paths within organization: Customer Care, Technical Support, Testing and Project delivery.

Please mention the "Job code" as the Email "Subject Line"

Requirements

Essential

• A track record of success in a monitoring role.
• Background in Financial Services, understanding of Cards is desirable
• An understanding of transaction processing systems, electronic Point of Sale and ATMs will be an added advantage
• Keen attention to detail
• A strong sense of urgency
• Excellent oral and written communication skills in English
• Ability to perform both within a team and autonomously
• Experience in office software applications such as Word, Excel, email and browsers.
• Have a genuine passion for technology

Desirable

• Experience with the following:

  » Monitoring tools and dashboards
  » JIRA Service Management/Confluence

• Experience of working in a high-octane environment where client service is time critical and has a direct effect on the bottom line

We operate in a secure environment. All candidates will be Credit and Background checked to the extent permitted by law

Please do share your Total experience, Current CTC, Expected CTC, Notice period & current Location while sending your resumes.

Job Code : ART/DevOps/110 Experience : 5+ Years

Job Overview

Join a group that is driven to support both internal build and test systems in the cloud and to develop and support systems to support customer solutions. We are in the midst of a transformation of the company going from an on-premise infrastructure for both internal and external use to a cloud infrastructure. Part of this transformation includes elastic use of the cloud for product builds, test automation, and product deployments.

Duties of the Position:

• Help move product builds to Azure DevOps
• Help move test automation to an elastic cloud infrastructure
• Support SaaS and customer deployments of our products using Terraform and Ansible
• Integrate various mobile device management platforms into our support infrastructure
• Documentation of the above
• Help provide customer support for Escher products on DevOps issues
• Collaboration with other engineering groups especially test automation

Requirements

• 5+years of DevOps experience
• Cloud services especially Azure and Google Cloud,PowerShell, Ansible, and Terraform
• Experience with Azure DevOps or other build systems such as Jenkins
• Experience with Git
• Experience with Agile
• Experience with Windows Server management

Additional experience considered:

• Experience with software-defined networking
• Experience with software security issues and ISO audits
• Experience with Python or C#
• Experience with a mobile device management (MDM) system
• Experience with containers

We operate in a secure environment. All candidates will be Credit and Background checked to the extent permitted by law

Please do share your Total experience, Current CTC, Expected CTC, Notice period & current Location while sending your resumes.

Job Code : ART/PS/109 Experience : 5+ Years

Please mention the "Job code" as the Email "Subject Line"

Job description

Production Support Analyst profile being recruited is making sure that the existing software architecture within the business is working well and being used efficiently. You will be involved with a blend of programming and administration tasks; working with various stakeholders to resolve technical problems through analysis, diagnosis and solution definition. The role will require a balance of technical skills, business knowledge, troubleshooting expertise, and excellent soft skills.

Responsibilities

include (but are not limited to):

• Provide technical and application support to the 24x7 operation (on a rota basis) of the production environment ensuring that Service Delivery meets the required standard.
• Deliver professional 2nd-3rd line application support for middleware and integration systems, performing in-depth root cause analysis or request fulfilment
• Drive excellence in application monitoring, log mining and performance tuning.
• Identify opportunities for more effective use of resource across the operations, 2nd Line and 3rd line support teams through co-operation, knowledge sharing, optimum allocation of tasks
• Produce high quality support documentation and diagrams on collaborative platforms e.g. Wiki
• Investigate and prioritise requests for support raised by business users.
• Investigate root cause and impact of incidents and escalate to 3rd line support and management where appropriate.
• Ensure all investigations and work undertaken is logged in a timely and comprehensive manner.
• Monitor progress of requests for support and ensure users and other interested parties are kept informed.
• Document and implement work rounds and revised procedures for both Application Support and Operations teams.
• Complete regular tasks to ensure system availability and follow up exceptions accordingly.
• Ensure correct procedures are followed and SLAs achieved when progressing tasks and that procedures and checklists are kept up to date.
• Focus on completing work within agreed timescales and reducing any downtime and operational impact
• Adhere to appropriate departmental and company procedures and policies: change control, security, auditing, release promotion, configuration management, incident management
• Change Implementation
• Participate in the planning and implementation of software and configuration changes to the live environment in accordance with release instructions, agreed service impacts and timescales.
• Work alongside project teams (analysts, developers, testers and implementation managers) during software release.
• Work with the operations team to ensure changes are implemented and handed over appropriately and ensure updates are made to operational procedures.

Qualifications and Experience

• 5+ years of experience as an Application/Production Support Analyst or similar role.
• Experience in a Windows based 24/7 environment including 1st/2nd line support
• Experience in writing and using transact-SQL queries
• Experience in an low latency, high volume application support role, administering, configuring & maintaining some of the following multi-tier environment:
• OpsView (Nagios)
• MS SQL/Windows
• XML
• Splunk
• Scripting/coding experience in Python or Powershell.XC
• A logical approach and ability to think outside the box when problem solving and the flexibility to work in a fast changing 24/7 operational support environment
• Bachelors degree in Information Systems, Computer Science or equivalent technical discipline.
• Ability to deal with both technical and non-technical staff and all levels of management
• Excellent organisational, interpersonal skills
• A great communicator

• Proven experience with several of the following
• Oracle
• .NET
• Firewalls
• Internet security
• SOAP
• HTML
• Java Frameworks
• IIS Server knowledge
• Experience in the financial sector, ideally involving payment processing
• Experience of working in a high pressure environment where system functionality has a direct effect on the bottom line.
• Understanding of transaction processing systems, preferably with some exposure to electronic point of sale and ATMs
• Knowledge of ITIL (the IT Infrastructure Library) for service management

Additional Information

• This role provides 24/7 out of hours support on a rota basis.
• Flexibility with working outside of core business hours at short notice
• Working in international business and support hours may incorporate extended business hours in order to accommodate local working times

We operate in a secure environment. All candidates will be Credit and Background checked to the extent permitted by law

Please do share your Total experience, Current CTC, Expected CTC, Notice period & current Location while sending your resumes.

Job Code : ART/3DS/111 Experience : 0.5 - 4 Years

Job Overview

3D Secure (Mastercard ID Check/Verified by Visa) is being implemented by almost all card programmes under Mastercard, Visa and regulatory mandates. 3D Secure plays a critical role in mitigating fraud from e-commerce (web and app based) card transactions.

This role plays a key role in supporting clients in implementing 3D Secure and in upgrading versions and the service available to cardholders in a successful and timely manner.

Responsibilities

• Requirement Gathering – liaising with clients to compile all requirements in a timely manner ahead of project start
• Statement of Work tracking and monitoring for completion
• Documenting and updating all projects records and tracker
• Following up with 3D Secure provider on change request delivery
• Client Product Activation in platform
• 3DS Connectivity set up for clients - raise requests in a timely manner and follow up to completion
• Encryption Key installation - raise requests in a timely manner and follow up to completion.
• 3DS Staging & Production environment set up for clients
• Supporting clients with fraud mitigation rule creation & testing
• Supporting with all 3DS project activities including (but not limited to) troubleshooting testing issues, creating user access for clients, following up with clients on project activities as required
• Support for client queries and escalations relating to 3D Secure
• Troubleshooting 3DS related issues
• This role will work with clients in different regions (e.g. Europe, Asia-Pacific) so will require a degree of shift working. A comprehensive induction will be provided and ongoing training/support.

We operate in a secure environment. All candidates will be Credit and Background checked to the extent permitted by law

Please do share your Total experience, Current CTC, Expected CTC, Notice period & current Location while sending your resumes.

Job Code : ART/DevOps/113 Experience : 2 - 5 Years

Job Overview

We are looking for an experienced Devops engineer to join our small, friendly and bright engineering team. We dedicate ourselves to the development of financial applications that make life easier for ordinary families, for parents, kids, caregivers and caretakers. The job requires commitment and care but offers flexibility, lots of room for personal contribution and responsibility. You will establish configuration management, automate our infrastructure, implement continuous integration, and train the team in DevOps best practices to achieve a continuously deployable system.

Responsibilities

• Setup and maintain CI/CD platforms for websites, web applications and mobile apps
• Troubleshooting application and website related issues in multiple layers of network
• Setup container orchestration platforms from scratch and further maintenance
• Setup and maintenance of Developer workstations
• Flexibility with respect to time in cases of sudden alerts from the production environment.
• Management of SQL and NoSQL databases, warehouses and analytical solutions
• Management of emailing, password management, and messaging platforms
• Configuration management and VPN setup
• Maintaining existing repos, builds, clusters and monitoring systems
• Maintenance of Cloud services, Linux servers, docker containers and directory servers
• Configuration and maintenance of issue tracking systems and wiki

Required Skills

• Very good hands on experience in Terraform, puppet or any other IaC or CaC tools
• Must be highly skilled in CI/CD tools including git, github/gitlab/bitbucket, jenkins/codepipeline (especially pipelines and parameterized jobs)
• Must be highly skilled in Linux & Container orchestration (EKS & ECS)
• Must be experienced in managing core and advanced AWS services in production systems (EC2, ELB, IAM, RDS, VPC, Cloudwatch, SNS, SQS, Route53 etc..)
• Should be able to develop python and bash scripts based on requirements of the team and installation of packages from source
• Should have hands-on experience in SQL queries, MySQL/PostgreSQL, DynamoDB/other NoSQL databases, Redshift or other warehouses
• Strong knowledge in Elasticsearch and Kibana
• Should be able to troubleshoot issues with LDAP, etcd, docker, ssl certificates, openVPN etc.

We operate in a secure environment. All candidates will be Credit and Background checked to the extent permitted by law

Please do share your Total experience, Current CTC, Expected CTC, Notice period & current Location while sending your resumes.