Your Technology Partner
in the AI Era

We help you move from asking what AI could do for your business to running production grade agentic systems, so you can Build the Next

25+
Years delivering across the UK, EU and global markets
200+
Organisations served
60%
Faster time to market
40%
Better ROI on your projects
Recognised by global partners & compliance certifications

Making AI work across your business

Making AI work across your business takes more than just a model!

It takes security that can carry live business data, systems that agents can reach, engineering that ships quickly, and operations that let agents do real work within guardrails your team built.

Services that turn AI Ambition into Measurable outcomes

We put AI-native Senior Engineers and practitioners with ambitious founders and business leaders, so they can build exactly what their business needs with agentic AI.

Agents inside your business workflows

Autonomous agents that work through the data on their own and come back to a human in the loop when a decision has to be made

✦ Dispute Agent Card disputes · detection to decision, no manual queue Dispute #48213 · Visa · “Transaction not recognised” · £182.40 Detected Evidence gathered Merchant response Decision Refund approved · chargeback filed with the scheme · customer notified Cases prepared today 312 prepared by the agent Manual case queue 0 escalations only when evidence conflicts ✓ RESOLVED Decision, evidence and timeline logged for the scheme
Dispute Agent
Resolve disputes without the manual case queue
Agents handle card disputes from detection to a recommended decision, gathering the evidence and preparing every case. Your team approves the outcome, so people only dig into the cases where the evidence conflicts.
Scheme alignment 98% aligned Visa rules Aligned Mastercard rules 2 actions open ✓ Agent: Scheme compliance check complete Checked against 214 network rules — every decision logged ✦ Remediation tasks created and assigned automatically
Compliance Agent
Compliance management made easier
An end-to-end scheme compliance workflow, handling the checks that keep you aligned with card network rules, with every decision logged.
Support conversation · ticket #20418 I've been charged twice and nobody is replying to me. ✦ Insight Agent Sentiment: frustrated · Intent: duplicate charge · Urgency: high Next action: refund the duplicate charge and confirm by email. Route to the payments team · flag as a churn risk. Intent confidence 94% Time to insight 1.8s before the ticket is opened ✓ ANALYSED Recommended action ready for the support agent
Insight Agent
Know what your customers mean
Surfaces sentiment, intent, and urgency from support conversations, with next action recommendations, so agents know what to do before they even open the ticket.

Selected work. Real outcomes.

Dive into real projects our team has delivered across different industries.

View all case studies →
Operations Backbone · Live Monitoring Centralised operations · 40+ countries · 24x7 All systems normal Platform uptime 99.99% 30 days Countries live 40+ one control room Open incidents 2 handling now · no impact Service health p95 latency · last 5 minutes Payments API42 ms Card issuing61 ms Onboarding88 ms Fraud engine37 ms Settlement124 ms Notifications55 ms KYC provider210 ms Ledger33 ms Regions · availability UK & EU99.99% North America99.98% APAC99.99% LATAM99.97% ALERT STREAM AGENT ACTION 02:41Settlement latency above 100 msAuto-scaled · resolved 01:12Fraud model drift detectedRetraining queued 23:58Onboarding queue cleared · 1,240 applicationsCompleted
Fintech operations

Building the Complete Operations Practice for a Global Fintech

For more than a decade, ART has run monitoring, fraud and risk, onboarding, support and platform engineering for a global fintech, holding the platform at 99.99% uptime.

99.99%
platform uptime
View project →
Postal Network · Cloud Platform Live network · 14 countries active LIVE In transit now 2.4M ↑ 12% On-time delivery 97.2% Active PUDOs 8,142 NETWORK · EUROPE London Berlin Paris Rome Madrid Stockholm RECENT ACTIVITY London → Paris 142 parcels · on time Berlin hub Weather delay · rerouted Madrid PUDO 94 collections today Stockholm route Optimised · −18% time Rome counter High volume · staff alert Paris → Madrid 87 parcels in transit
Postal platform modernisation

Modernising a Global Postal Platform for Faster Service Rollouts

ART helped a global postal technology provider modernise the platform it supplies to Posts, unifying fragmented legacy systems on Azure and making new services and regions 50% faster to roll out.

50%
faster rollout of new services and regions
View project →
Issuer Processor · Reporting Engine Nightly run · Visa & Mastercard schemes Automated Transactions reconciled 1.2B this cycle Clients served 500+ programmes Reports automated 100% no manual runs Settlement volume · last 14 days Reconciled to scheme files, nightly Today Run log Daily settlement02:10 Chargeback summary02:14 Interchange fees02:18 Statement packsrunning Scheme compliancequeued REPORT SCHEME RECORDS STATUS Daily Settlement ReportVisa48,211,930Reconciled Clearing ReconciliationMastercard31,904,116Reconciled Client Statement PackAll schemes500+ clientsGenerating
Issuer reporting

Scaling Customer Reporting for a Global Issuer Processor

ART replaced a global issuer processor's basic job scheduler with an automated reporting engine that serves more than 500 clients. Reports are aligned with Visa and Mastercard requirements, and card data is handled securely throughout.

500+
clients served by automated reporting
View project →
Data engineering

Turning Fragmented Reports into Shared Business Insight

ART replaced a global fintech's scattered, manual reporting with a Snowflake data warehouse, automated pipelines and Power BI dashboards, cutting reporting turnaround from days to hours. Product, operations and customer teams now work from consistent, real-time metrics.

Days to hours
reporting turnaround
View project →

Don't just take our word for it.

See what our clients are saying.

Government & Public Sector
“We got a modern data backbone without disrupting the domain expertise we'd already built. That balance mattered more than any single feature.”
AWS-based climate data platform for a national environmental agency. Replaced manual workflows with automated, compliance-ready data pipelines.
Events & Enterprise Platforms
“We had 660 platforms and no clear picture of what to cut. Now we finally have the data to make that call.”
Enterprise platform simplification for a global B2B events leader. 155 applications reviewed, 53 priority apps identified for consolidation.
Sports & Hospitality SaaS
“We're live in 10+ countries now, and shipping features twice as fast as before.”
Scaling a sports club management platform across Latin America and Europe. 2x faster feature delivery, rollout enabled across 10+ countries.
Fintech & Payments
“Our reporting turnaround went from days to hours.”
Cloud-first reporting engine built with Snowflake and Power BI for a fintech client. Reporting turnaround cut from days to hours.

Tell us what you are building.

A few quick lines is enough.